What's included

  • Stakeholder & user interviews

    Understanding what different parts of the organisation actually need.

  • Content & technical audit

    A clear-eyed look at what exists today.

  • Goals & success metrics

    Agreeing what success actually looks like, before design starts.

  • Scope & roadmap definition

    A realistic plan, phased if needed.

  • Risk identification

    Surfacing the awkward questions early, when they're cheap to answer.

How we'd work together

  1. Preparation & briefing

    Agreeing who needs to be involved and what we need to learn.

  2. Workshops & interviews

    Structured sessions with stakeholders and, where possible, users.

  3. Synthesis

    Pulling findings together into clear themes and priorities.

  4. Recommendations & roadmap

    A concrete plan for what happens next, and why.

Frequently asked questions

Typically one to two weeks, depending on how many stakeholders and existing systems are involved.

No — discovery is scoped and delivered as a standalone piece of work, specifically so you can make an informed decision about what comes next.

A clear written summary of findings, agreed goals and success metrics, and a recommended approach and roadmap for the wider project.

Let's work together

Nick Lee
Nestled near Bude, in the Cornish countryside, we're always up for a chat… Get in touch