UX & Interaction Design
Design decisions grounded in research, not assumption.
Good UX work starts with understanding what people are actually trying to do, and where they get stuck. We run research and design work that stays grounded in evidence, producing interfaces that are simple to use and straightforward for your team to build and maintain.
Expertise
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User research & usability testing
Finding out what's actually happening, not what we assume is happening.
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Information architecture
Structuring content so people can find what they need quickly.
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Wireframing & prototyping
Testing ideas cheaply before committing to build.
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Interaction & micro-interaction design
The small details that make an interface feel considered.
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Accessibility-led design
Designing for the full range of how people use the web.
How we'd work together
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Research
Understanding users, goals and existing pain points.
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Define & prioritise
Agreeing what matters most, and why.
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Wireframe & prototype
Testing structure and flow before visual design begins.
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Test & iterate
Validating decisions with real users where possible.
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Handover to build
Clear, well-documented designs ready for development.
Featured work
Frequently asked questions
Yes — moderated and unmoderated testing, depending on what's practical for your timeline and audience.
Yes, that's a common way we work — often brought in for a specific piece of research or a particularly tricky flow.
Where it's useful, yes — though it's treated as a distinct piece of work with its own scope, rather than an automatic add-on.
Let's work together
Nick Lee